Discover your best skin and deepest relaxation at The Hidden Spa — Iredell County’s award-winning Medi-Day spa. Nestled downtown Statesville, our licensed experts deliver customized facials, advanced acne protocols, micro‑needling, luxurious massages, and infrared sauna experiences. From your first consultation with facial imaging to tailored home-care routines, every touchpoint is designed around you. Ready to glow, rejuvenate, and unwind? Book your escape today — your body, mind, and skin will thank you.
Call Us: 704.380.4474
Front Desk Hours:
Tuesday – Friday 9-5
Every other Saturday 9-4
Closed Sunday & Monday
About Us – Meet Our Staff
The Hidden Spa staff is dedicated to offering high quality, expert services in a variety of skin and spa treatments. Our attention to detail impresses our clients and keeps them coming back.
Monica Hicks, Spa Owner & Lead Esthetician
With nearly 18 years of experience in the beauty industry, Monica brings both expertise and passion to every client experience. After many successful years as an esthetician and Merle Norman Cosmetics franchise owner, she relocated her spa to Downtown Statesville to continue growing her vision of results-driven, elevated skincare.
Monica is known for her ability to guide clients of all ages toward healthier, more radiant skin. She takes a personalized, education-focused approach—starting with an in-depth consultation to create a customized plan that blends effective home care with professional treatments.
For those ready to take their results further, Monica specializes in advanced corrective services including microneedling, chemical peels, and Lamprobe, helping to address a wide range of common skin concerns with confidence and care.
Her goal is simple: to help every client feel confident, empowered, and truly beautiful in their skin.
Lindsey Smith, LE
Lindsey has been a licensed esthetician since 2023, inspired by her early passion for beauty while working as a makeup artist. She furthered her education at ANEW Vision Academy of Esthetics, where she refined her skills and developed a results-driven approach to skincare.
Lindsey specializes in customized facials, chemical peels, and lash and brow services, creating treatments that are both relaxing and effective. She is known for her warm, approachable style and her ability to help clients feel comfortable and cared for from the moment they arrive.
Her passion lies in helping clients transform their skin and build confidence, leaving each visit feeling refreshed, glowing, and empowered.
Bailey Saunders, LE
Bailey has been a licensed esthetician since 2025 and received her training from Huntersville Institute of Cosmetic Arts. She brings a thoughtful balance of results-driven skincare and relaxing, client-centered care to every treatment.
Her passion for the industry grew from a desire to help people feel confident, paired with a deep appreciation for the science behind healthy skin. Bailey takes a personalized approach, carefully tailoring each service to support her clients’ unique goals and concerns.
Known for blending effective techniques with a calming touch, Bailey creates an experience that is both results-oriented and truly enjoyable—leaving clients feeling refreshed, confident, and glowing.
Kelsey Cillo, LMBT 22669
Kelsey has been a licensed massage therapist since 2021, beginning her career in New Jersey before bringing her skills to North Carolina. She specializes in deeply relaxing Swedish massage, hot stone therapy, and targeted therapeutic work tailored to each client’s needs.
With training from the Denver Integrative Massage School, Kelsey incorporates assisted stretching and Thai-inspired techniques—especially focused on the legs—to enhance mobility, relieve tension, and promote overall wellness.
Kelsey is passionate about creating a calming, restorative experience where clients can fully unwind, feel supported, and leave feeling noticeably better.
Melodie Williams, LMBT 07883
With over 15 years of experience in massage and bodywork therapy, Melodie brings a depth of knowledge and a calming, intuitive touch to every session.
She specializes in Swedish relaxation, deep tissue, prenatal massage, and Lomi Lomi, allowing her to tailor each treatment to meet her clients’ unique needs—whether they are seeking deep relief or complete relaxation.
Jeremy Halden, LMBT 22707
Check back soon for more information on Jeremy!
Emily Sparks, Front Desk
Emily is the welcoming presence for The Hidden Spa experience, ensuring every client feels valued from the moment they connect with us. With a professional background in banking, she brings a high level of organization, attention to detail, and exceptional customer care to her role.
You may recognize Emily from her years serving the local community, where she built a reputation for friendly, reliable service. At the spa, she manages the guest experience from open to close—assisting with scheduling, product recommendations, and making each visit seamless and enjoyable.
Known for her warm personality and dedication to client care, Emily helps create the inviting, elevated atmosphere that makes The Hidden Spa feel truly special.
Sara Poovey, Office Manager
Sara plays an essential role in keeping The Hidden Spa running seamlessly each day. With many years of experience in retail and banking, she brings strong organizational skills, attention to detail, and a natural ability to care for both clients and team members alike.
Having been part of The Hidden Spa since the very beginning, Sara has helped shape the foundation of the business and continues to support its growth behind the scenes. She ensures operations run smoothly while also being a friendly, familiar presence at the front desk.
Known for her reliability and warm, welcoming nature, Sara helps create the polished, supportive environment that allows both our team and our clients to feel right at home.
